Ruby Host - Privacy Policy
Last Updated: 09/01/2024
1. Introduction
Ruby Host ("we," "our," or "us") is committed to protecting the privacy of our customers ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Minecraft server hosting services.
2. Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Information: When you create an account or make a purchase, we collect personal information such as your name, email address, billing address, and payment details.
- Server Data: We collect information related to your hosted Minecraft server, such as server configuration, logs, and usage statistics.
- Technical Data: We collect information about your device and network, including your IP address, browser type, operating system, and connection speed.
- Usage Data: We collect information on how you interact with our services, including the pages you visit, the time spent on those pages, and the features you use.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Services: We use your personal and server data to set up, maintain, and manage your Minecraft server hosting account.
- To Process Payments: We use your billing information to process transactions and manage your account.
- To Improve Our Services: We analyze usage and technical data to improve the functionality and performance of our services.
- To Communicate with You: We use your contact information to send you service-related notifications, updates, and promotional offers (with your consent).
- To Ensure Security: We use your information to detect and prevent fraud, abuse, or any other harmful activity.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in providing our services (e.g., payment processors, data storage providers).
- For Legal Compliance: We may disclose your information to law enforcement or other governmental authorities if required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
To exercise any of these rights, please contact us at support@rubyhost.net.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the new terms.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Support@rubyhost.net